Privacy Policy

As Medila Health Group and its affiliates, we understand the importance of privacy. This policy explains how information is collected, used, shared and retained through the website, online transactions, digital application channels and services provided at Medila institutions.

When you use our services, you are informed about the privacy approach described in this policy.

The Privacy Policy may be updated in line with legislation, service structure, sector practices and technological developments. The current text is always published on this page.

Identity, contact, appointment, application, request and healthcare service information that you share directly may be collected. During job application processes, resume, education and experience information may be processed.

During the use of the website and digital services, technical data such as IP address, device information, transaction records, preference information and data obtained through cookies may also be collected.

Information may be collected verbally, in writing or electronically through the website, contact forms, online transactions, call center, e-mail, institutional visits, physical forms, healthcare service processes and digital systems.

Collected information is used to provide requested services, manage appointments and applications, personalize the service experience, fulfill legal obligations, ensure security, conduct quality and satisfaction processes and communicate in line with your preferences.

Your information may be shared only to the extent necessary with relevant teams within Medila, business partners required by the service, infrastructure providers, consultants, auditors, payment institutions, insurance institutions and authorized public authorities.

Information may also be shared where necessary to meet legal requests, protect rights, ensure security or carry out corporate transactions.

Medila applies administrative and technical measures to ensure the confidentiality, integrity and security of information. Information is retained only for the required period; when the retention purpose no longer exists, it is deleted, destroyed or anonymized in accordance with legislation.

You have the rights to obtain information about your personal data, request correction or deletion, learn the parties to whom data has been transferred, object to automated decision-making processes and request compensation in case of damage.

You may submit requests regarding these rights through Medila communication channels.

Our website may contain links to third-party websites. Since the privacy practices of these websites are outside Medila's control, we recommend reviewing the privacy notices of the relevant websites.